Refunds & Cancellations

At ISKCON TSP, we strive to provide a smooth and satisfactory experience for all devotees and customers.

1. Order Cancellation

• Orders can be cancelled within 24 hours of placing the order.
• Once an order has been shipped, cancellation requests may not be accepted.

2. Refund Eligibility

Refunds may be provided in the following cases:

• Duplicate payment
• Incorrect amount charged
• Product received damaged
• Product unavailable after payment

3. Non-Refundable Cases

Refunds will not be applicable for:

• Change of mind after shipping
• Minor packaging variations
• Delays caused by courier services beyond our control

4. Refund Processing

• Approved refunds will be processed within 7–10 business days.
• Refunds will be credited to the original payment method.

5. Return Process

To request a return or refund, contact us with:

• Order ID
• Payment proof
• Product images (if damaged)

Email: support@iskcontsp.org

6. Contact for Refund Issues

For any refund or cancellation-related concerns, please contact our support team.